The manufacturer of the product supports its products in Egypt through Foto Express Egypt, which is the only importer authorized to bring these products, and it provides warranty service and technical support in accordance with this warranty Policy.

These products are manufactured to meet customer requirements and safety procedures in the Middle East region, and therefore come with accessories, brochures, and warranties different from versions destined for sale in other global regions such as China, for example.

Therefore, any products that are imported through any way other than Foto Express Egypt are referred to as gray market products and do not enjoy the manufacturer’s warranty.

Digital camera manufacturer warranty policy

The manufacturer, through Foto Express Egypt, guarantees your digital product against any manufacturing defects for a full year starting from the date of purchase.

Make sure you have a warranty card when purchasing to get the original warranty from the manufacturer
** The warranty card is only issued at the time of original purchase. They are not transferable or reissue **

The warranty card must be presented with the original purchase receipt to the authorized service center before any repair under warranty is carried out.

In the event that the product is sent by mail for repair, you shall bear all other expenses, including postage, transportation, insurance and other incidental expenses related to the repair work.
No further claims of any nature will be entertained in accordance to this warranty policy.

Our warranty policy does not cover any of the following

• Defects or malfunctions caused by damage resulting from improper care, misuse or error in use of the product, or operation of the product contrary to the instructions in the owner’s manual
• Any damage or defect caused by an accident, leakage of batteries, sand, soil, liquid, etc.
• Exposure to any visible shock affecting the external or internal body
• Any damage caused during transportation or mailing
• Any damage caused by any modification or maintenance work done by personnel outside an authorized Nikon service center
• Accessories, including batteries, AC adapter, and other consumables
• Malfunctions resulting from the use of non-original accessories such as charger – battery – cables
• Any loss of electronic data caused by product malfunction or repair
• ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM A BREACH OF WARRANTY, WHETHER EXPRESS OR IMPLIED, APPLYING TO THE PRODUCT
• When changing or removing the serial number